Access To Services

Here are some frequently asked questions in regards to access to AMHD’s services:

1.

I (or someone I know) is experiencing a mental health crisis. Who can I call?

2.

How can I get services through the AMHD program?

3.

Am I eligible to receive services through AMHD?

 

1.

I (or someone I know) is experiencing a mental health crisis. Who can I call?
The AMHD Access Program provides a team of trained and experienced professionals to provide help to you or a family member in times of mental health crisis. We are there to help you 24 hours a day, 7 days a week. On Oahu, call us at 832-3100. On the neighbor islands, call us toll-free at 1-800-753-6879.

     

2.

How can I get services through the AMHD program?
There are four ways:

 

You may call the 24-hour Access line at 832-3100 on Oahu or toll free at 1-(800) 753-6879 and talk to them. They are open 24 hours a day, seven days a week;

 

A call can be made by a family member, health professional, medical insurance company;

 

The court orders treatment; or

 

You can go to the nearest Community Mental Health Center or clinic during clinic hours.

     
3.

Am I eligible to receive services through AMHD?

 

Adults who have persistent and serious mental illness.

 

Adults who are in a state of crisis and need help for a short time.

 

Adults who are victims of natural disasters and terrorism.

 

Adults who are ordered by the courts for treatment.

 

Individuals who are at least 18 years old. If not, you may be referred to the Child and Adolescent Mental Health Division (CAMHD).

 

Adult individuals who live in the State of Hawaii.