Public Record Request

Quick links for those who’ve submitted before:
STEP 1 STEP 2 STEP 3
Review Important Limitations Find your Site name or Case Number in iHEER before completing your request Complete and Submit Record Request form
Click on the buttons to learn more or scroll down

Step 1: Take note of these Important Caveats

Liability
  • Please be advised that the presence or absence of information on reports of spills or releases does not absolve the owner from future clean up liabilities under the Hawaii Environmental Response Law, as amended, the Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA), as amended, or any other applicable state or federal regulations.
Records
  • HEER records for these sites generally include only 128D related interests and will not provide records from other branches.
    • If you are seeking records on regulated storage tanks, landfills or hazardous waste sites, please contact the SHWB.
    • If you are seeking EPA records, please visit the EPA’s Multisystem Search page.
  • Historic records held by the HEER Office may lack complete address information.
  • While many records have TMK information, the TMK has not been determined for others.
  • The office may not be able to identify the HEER site record for requests which do not provide either the HEER facility or site name, or multiple identifying pieces of information.
Logistics
  • There is a limit of 10 records per requester per 10 day response period for record requests that do include the Site Name or Case Number.
  • Should more than 10 records per requester be submitted to the HEER Office, these will be addressed in consecutive 10 day periods in increments of 10 requests each.
  • If one requests records without identifying the Site Name or Case Number, fulfillment of this request may take longer than ten (10) business days. You will be notified within ten (10) business days if the request will need more time to complete. The time frame will depend on the amount of research required to fulfill the request.
  • Use one request form for up to 10 Site Name(s) or Case Number(s)
  • Twenty (20) days after being notified that the record is available, if there is no response from the requester, a request is considered abandoned, and the requester must start the process again to review the record.
  • There are additional instructions for requesting HEPCRA information.

Step 2: Review the iHEER Database to find the Site Name or Incident Case Number that identifies your particular record of interest.

Before using iHEER for the first time, read iHEER Information, for important instructions on use and current limitations of the system!

If you are unable to identify a Site Name or Case Number in iHEER, indicate that it was not found and provide all of the following that are available:

  • Current or former business operating names
  • Street address
  • TMK
  • EPA or other Identification Number
  • Key words
  • Zip code

Step 3: Complete a Request to Access a Government Record form for each record.

  • Register at HI DOH e-Permitting to submit the form electronically.
  • Submit the form to the HEER Office at this page:  Record Request HEER Office via e-Permitting
  • You will then be notified when all the Documents for the requested Site are available for download via iHEER.
  • You may also fax your request, using this form. (The fax number is on the form.) Please avoid e-mail and fax submittal as much as possible to keep record request submittal centralized in e-permitting.

CONTACT INFORMATION FOR SENDING AND PICKING UP HARDCOPY REQUESTS

The HEER Office will notify you by telephone or e-mail of the status of your request. At such time, an appointment can be made for you to review the records.

Our normal business hours are: Monday- Friday from 7:45 a.m. – 4:30 p.m.

Address:
State of Hawaii
Hazard Evaluation and Emergency Response Office
2385 Waimano Home Rd #100
Pearl City, HI 96782
Fax: Attn: File Manager (808) 586-7537

Hard copies of records cost 5¢ per page.


FILE TRANSFER WEBSITE

An Account is available to provide Read Only access for members of the public to a HEER web site set up for the transfer of large files.

    • Visit this link
    • Use Forms Authentication
      • Login: HeerFileTransfer
      • Password: FilesReady!

Since this account will be shared by many members of the public, don’t change the password.

Contact us at (808) 586-4249 for any questions.