Application Processing Times:

In State Applications Received: 5/10/2024 – Current

Out of State Applications: 5/10/2024

Change Form Packets Received: 5/6/2024






To check the status of your 329 application, please review this guide:  how to check the status of your 329 Application

  • Certified by a licensed physician/advance practice registered nurse (APRN) in Hawaii
  • Valid Medical Cannabis Registration card issued by the patients home state/territory
  • Valid state ID, drivers license, or passport
  • Valid state ID or drivers license from the patients home state/territory


We can be reached at 808-733-2177 daily between 8:30 AM-3:30 PM (HST). If a DOH staff is not able to answer your call, please email us at [email protected]

Please leave a message with your name, phone number and application number, if applicable, and we will get back to you in the order received.


If you are (or someone you know is) experiencing an emergency or believe you are a danger to yourself and/or others, please call 911 or go to the nearest emergency room for immediate assistance.

If you or someone you know are experiencing distress or a painful emotion and need support, please contact Hawai’i Cares below. You may also want to contact your medical provider. If you are contacting a medical provider for someone else, please know they are bound by HIPPA laws and will not be able to confirm/deny or follow up with you, but you can always call to share your experience.

For immediate local assistance:

Crisis Text Line
Text ALOHA to 741741
If you prefer texting over talking or are deaf or hard of hearing, the Crisis Text Line connects you with a crisis counselor who will invite you to share at your own pace.

Hawai‘i CARES (Coordinated Access Resource Entry System)
Call 808-832-3100 (Oahu) or 1-800-753-6879 for neighbor islands
When you call Hawai’i CARES, you will be connected with a local crisis counselor who will ask a bit about you, what your needs are, and how they can help.

Medical Cannabis impacts more than just patients in the state of Hawaii. Everyone has a part to play and the Department of Health encourages registered patients to be mindful of how their use of cannabis may impact others around them.

Be A Good Neighbor!

It’s NOT okay to drive a motor vehicle when under the influence of medical cannabis.