Processing times for 5/16/2022 – 5/20/2022

In State Applications Received: 5/09/2022 – Current

Out of State Applications: 5/06/2022

Change Form Packets Received: 5/03/2022

 Your patience and cooperation are greatly appreciated.







To check the status of your 329 application, please review this guide:  how to check the status of your 329 Application

  • Certified by a licensed physician/advance practice registered nurse (APRN) in Hawaii
  • Valid Medical Cannabis Registration card issued by the patients home state/territory
  • Valid state ID, drivers license, or passport
  • Valid state ID or drivers license from the patients home state/territory


If you have any other questions or need further clarification, please email us at [email protected] . We will respond as soon as humanly possible!

  • We do take calls but it is limited. We can be reached at 808-733-2177 on Tuesday, Wednesday, or Thursday between 8:00 AM-12:00 PM (HST). Please leave a message with your name, phone number and application number, if applicable, and we will get back to you in the order received.
  • We are doing our best to assist you, your professional and respectful interaction is greatly appreciated!


If you are (or someone you know is) experiencing an emergency or believe you are a danger to yourself and/or others, please call 911 or go to the nearest emergency room for immediate assistance.

If you or someone you know are experiencing distress or a painful emotion and need support, please contact Hawai’i Cares below. You may also want to contact your medical provider. If you are contacting a medical provider for someone else, please know they are bound by HIPPA laws and will not be able to confirm/deny or follow up with you, but you can always call to share your experience.

For immediate local assistance:

Crisis Text Line
Text ALOHA to 741741
If you prefer texting over talking or are deaf or hard of hearing, the Crisis Text Line connects you with a crisis counselor who will invite you to share at your own pace.

Hawai‘i CARES (Coordinated Access Resource Entry System)
Call 808-832-3100 (Oahu) or 1-800-753-6879 for neighbor islands
When you call Hawai’i CARES, you will be connected with a local crisis counselor who will ask a bit about you, what your needs are, and how they can help.

Medical Cannabis impacts more than just patients in the state of Hawaii. Everyone has a part to play and the Department of Health encourages registered patients to be mindful of how their use of cannabis may impact others around them.

Be A Good Neighbor!

It’s NOT okay to drive a motor vehicle when under the influence of medical cannabis.