Communication Access

NEW from Communication Access

The new Hawaii Administrative Rules Title 11, Chapter 218 are now in effect. Please view the documents below for more information. (posted 9/1/20)

VRI Guidelines: These guidelines were created by the National Association of the Deaf and Deaf Seniors of America to assist healthcare providers in operating Video Remote Interpreting (VRI). – (posted 3/31/2020)
How to Obtain Communication Access Services or Providers – (updated 11/4/2019)
Movie Captioning in Theaters in Hawaii: Legislative History – (posted 7/8/2019)
Communication Access Card Information – (posted 9/10/2018)

The Communication Access Unit now has a Facebook page. Check us out at:

Communication Access Providers

Please click on Sign Language Interpreters for the current list. This list is updated monthly if changes are made.

Should you have questions about the list, please contact our office by phone (808) 586-8121 (V) or email [email protected]

DCAB Sponsored Workshops

Interpreter CEU Workshop Request for Funding Application Form – As of August 17, 2020, the application for Interpreter CEU Workshop Funding has been suspended until further notice.

Hawaii Administrative Rules

Communication Access, Title 11, Chapter 218 (Accessible Version)
Communication Access, Title 11, Chapter 218 (PDF Version)

Hawaii Quality Assurance System (HQAS)

HQAS Application

HQAS Test: The test will be offered upon request. Please contact DCAB at (808) 586-8121 or email at [email protected] for more information.

Continuing Education Program (CEP)

The Disability and Communication Access Board announces a new online system for sign language interpreters enrolled in the HQAS CEP. The new system is designed to reduce paper consumption and errors by automatically calculating CEU totals. To learn more about the HQAS CEP, please visit the website at

NOTE TO HQAS INTERPRETERS: To participate in the CEU program, you must first sign up online and submit the program fee by mail to DCAB by check or money order. Credit card payments and cash are not acceptable. After confirmation of your online application and fee, CEUs must be earned and submitted within your two-year renewal period. CEUs earned prior to confirmation will not be counted.


Open Captioning

Movie Captioning in Theaters in Hawaii: Legislative History – (posted 7/8/2019)

ADA rights for American Sign Language

DCAB proudly presents a series of American Sign Language (ASL) videos about the ADA Title III Effective Communication.

Audio Description for ADA Effective Communication, Title III:

ADA Effective Communication, Title III (ASL):

Understanding the ADA, Title III (ASL):

Understanding the ADA, Title II (ASL):

Communication Access Fact Sheets

How To Caption Your Videos or Live Shows (as of 8/25/15)

Access to HealthCare: Your Right to a Sign Language Interpreter

Guidance for HealthCare Providers in Ensuring Effective Communication

Communication Access Provisions Title II of the Americans with Disabilities Act for State & Local Agencies

Communication Access Provisions Title III of the Americans with Disabilities Act for Public Accommodations

Communication Access Provisions for Telecommunications Relay Services (TRS)

DCAB Request For Speaking Engagement Form

For more information

Phone: (808) 586-8121
[email protected]

Kristine Pagano
Administrative Officer
Phone/VP: (808) 447-1397
[email protected] 

Scott Castor
Program Support Technician II
Phone: (808) 586-8121
[email protected]