Accessible Parking Space Inquiries

Aloha,

Use this webpage to report accessible parking spaces that do not comply with accessible design requirements and that are located at places of public accommodation (private businesses) or at state and local government facilities. The Disability and Communication Access Board (DCAB) is not an enforcement agency. However, if DCAB determines that a parking space is missing a required design element, DCAB will inform the parking lot owner so they can make the parking space compliant.

For concerns about noncompliant accessible parking at a multi-unit residential housing facility, please use our contact form webpage.

Accessible Parking Spaces Inquiries From

Use this form to report improper accessible parking spaces.

"*" indicates required fields

Indicate the county the incident took place in.
Indicate the date the incident took place.
MM slash DD slash YYYY
Time
Indicate the time the incident occurred.
:
Describe where the incident occurred. Provide the address if known.
Address
Provide the address if known
Indicate which condition you observed:
Check one or more from the following list. Picture references to these conditions are located at the end of the form.
List other reasons for improper accessible parking spaces.
Photos must clearly display the permit information and/or improper use of an accessible stall.
Drop files here or
Max. file size: 100 MB.

    REF.1

     

    Total Number of Parking Spaces
    Provided in Parking Facility

     

    		 Minimum Number of Required
    Accessible Parking Spaces
    1 to 25 1
    26 to 50 2
    51 to 75 3
    76 to 100 4
    101 to 150 5
    151 to 200 6
    201 to 300 7
    301 to 400 8
    401 to 500 9
    501 to 1000 2 percent of total
    1001 and over 20, plus 1 for each 100, or fraction thereof, over 1000

     

    REF. 2

    Two diagrams of accessible parking spaces. The first shows a van-accessible space with an 5-foot access aisle between 8-foot and 11-foot spaces. The second shows an alternate van-accessible design with an 8-foot van access aisle between two 8-foot spaces. Both include signage indicating no parking in the access aisle.

    REF.3

    A sign with green border and text reading 'RESERVED PARKING' at the top, a blue square in the center with a white wheelchair symbol, and below it the text PLACARD OR SPECIAL LICENSE PLATES REQUIRED MAX FINE $500.

    REF.4

    Rectangular sign with black border reading 'VAN ACCESSIBLE' in black text on a white background.

    REF.5

    A black and white sign and text reading 'NO PARKING ACCESS AISLE'.

    REF.6

    Illustration of a car viewed from the front, positioned on a horizontal line labeled 'Two percent slope.' A note below reads: 'If the slope is visible to the naked eye, it likely exceeds two percent.' The image emphasizes the concept of a very gentle slope.

    REF.7

    Diagram of the shortest accessible route from the parking space to an accessible entrance, represented by arrows pointing the accessible aisle to a ramp entrance.

     

     

    If you would like to file a formal complaint regarding accessible parking spaces at a commercial property, please contact the U.S. Department of Justice.

    If you would like to file a formal complaint regarding accessible parking spaces at a State or County government property, please contact from the listed ADA coordinators.

    If you would like to report the misuse of a disability parking permit (placard or special license plates), please use our Misuse of Disability parking placards webpage.