Accessible Parking Space Inquiries

Aloha,

Use this webpage to report accessible parking spaces that do not comply with accessible design requirements and that are located at places of public accommodation (private businesses) or at state and local government facilities. The Disability and Communication Access Board (DCAB) is not an enforcement agency. However, if DCAB determines that a parking space is missing a required design element, DCAB will inform the parking lot owner so they can make the parking space compliant.

For concerns about noncompliant accessible parking at a multi-unit residential housing facility, please use this webpage https://health.hawaii.gov/dcab/home/contact-us/

Accessible Parking Spaces Inquiries From

Use this form to report improper accessible parking spaces.

  • Indicate the county the incident took place in.
  • Indicate the date the incident took place.
    MM slash DD slash YYYY
  • Indicate the time the incident occurred.
    :
  • Describe where the incident occurred. Provide the address if known.
  • Provide the address if known
  • Check one or more from the following list. Picture references to these conditions are located at the end of the form.
  • List other reasons for improper accessible parking spaces.
  • Photo must clearly display the permit information and/or improper use of an accessible stall.
    Drop files here or
    Max. file size: 100 MB.

    REF.1

     

    Total Number of Parking Spaces
    Provided in Parking Facility

     

    Minimum Number of Required
    Accessible Parking Spaces
    1 to 25 1
    26 to 50 2
    51 to 75 3
    76 to 100 4
    101 to 150 5
    151 to 200 6
    201 to 300 7
    301 to 400 8
    401 to 500 9
    501 to 1000 2 percent of total
    1001 and over 20, plus 1 for each 100, or fraction thereof, over 1000

     

    REF. 2

    REF.3

    REF.4

    REF.5

    REF.6

    REF.7

     

     

    If you would like to file a formal complaint regarding accessible parking spaces at a commercial property, please contact the U.S. Department of Justice at https://www.ada.gov/filing_complaint.htm

    If you would like to file a formal complaint regarding accessible parking spaces at a State or County government property, please contact the appropriate ADA coordinator at https://health.hawaii.gov/dcab/ada-coordination/state-and-county-coordinators/

    If you would like to report the misuse of a disability parking permit (placard or special license plates), please use this webpage: https://health.hawaii.gov/dcab/misuse-of-disability-parking-placards/