Communication Access

NEW from Communication Access

How to Obtain Communication Access Services or Providers – (posted 12/10/2018)
Communication Access Card Information – (posted 9/10/2018)
Summary of Revisions to the Hawaii Administrative Rules – (posted 6/19/2018)

FEMA Aid Applicant’s Right to Appeal
Applicant’s for FEMA Aid have the Right to Appeal Agency’s Decision

View in FEMA Multimedia Library

FEMA Accessible: Kilauea Volcanic Eruption
Disaster Recovery Center in Kea’au, Hawaii

FEMA Accessible: FEMA Registration Process
Home Inspections/Follow Up with FEMA (Part Two)

Accessible Emergency Information

DCAB wants to know about your experiences during emergencies, particularly relating to the accessibility of emergency alerts. The video below provides an overview of efforts to improve the accessibility of emergency information distributed to the community in Hawaii. Please view the sign language video- Which is also captioned and has voiceover- to learn more about these efforts and how you can share your experiences during emergencies.

DCAB Sponsored Workshops

Interpreter CEU Workshop Request for Funding Application Form (Fillable PDF)

Hawaii Administrative Rules

Communication Access, Title 11, Chapter 218 (Accessible Version)
Communication Access, Title 11, Chapter 218 (PDF Version)

Hawaii Quality Assurance System (HQAS)

HQAS Information

HQAS Application


HQAS Test: The test will be offered upon request. Please contact Colin Whited, Communication Access Specialist via email at or by calling (808) 829-3641 for more information.

Hawaii Quality Assurance System (HQAS)
Continuing Education Program (CEP)
The Disability and Communication Access Board announces a new online system for sign language interpreters enrolled in the HQAS CEP. The new system is designed to reduce paper consumption and errors by automatically calculating CEU totals. To learn more about the HQAS CEP, please visit the website at

NOTE TO HQAS INTERPRETERS: To participate in the CEU program, you must first sign up online and submit the program fee by mail to DCAB by check or money order. Credit card payments and cash are not acceptable. After confirmation of your online application and fee, CEUs must be earned and submitted within your two-year renewal period. CEUs earned prior to confirmation will not be counted.


Communication Access Providers

Please click on  Sign Language Interpreters for the current list. This list is updated monthly.

Should you have questions about the list, please contact our office by phone (808) 586-8121 (V), (808) 586-8162 (TTY) or email,

Open Captioning VLOG

In coordination with the Hawaii Civil Rights Commission, DCAB prepared a draft bill for inclusion in the Governor’s Administrative package to restore the open movie captioning law to its original intention of two showings per week with no sunset date. Three major changes made are: 1) eliminating the sunset date of January 1, 2020 in the existing law; 2) increasing the number of open captioned (OC) showings to 2 per week; 3) removing language allowing “lightweight eyewear” as a substitute for OC showings. On January 24, 2018, the bill was introduced in the current legislative session as part of the Governor’s Administrative Package.

To learn more about the bill and how you can participate in the process, view the video produced by DCAB and the University of Hawaii Center on Disability Studies – Comprehensive Service Center. If you have any questions, contact DCAB Intern Peggy Liang at or call the Communication Access Unit at (808) 829-3641.

Open Captioning DCAB VLOG:

ADA rights for American Sign Language

DCAB proudly presents a series of American Sign Language (ASL) videos about the ADA Title III Effective Communication.

Audio Description for ADA Effective Communication, Title III:

ADA Effective Communication, Title III (ASL):

Understanding the ADA, Title III (ASL):

Understanding the ADA, Title II (ASL):

Communication Access Fact Sheets

How To Caption Your Videos or Live Shows (as of 8/25/15)

Access to HealthCare: Your Right to a Sign Language Interpreter

Guidance for HealthCare Providers in Ensuring Effective Communication

Communication Access Provisions Title II of the Americans with Disabilities Act for State & Local Agencies

Communication Access Provisions Title III of the Americans with Disabilities Act for Public Accommodations

Communication Access Provisions for Telecommunications Relay Services (TRS)

DCAB Request For Speaking Engagement Form

For more information

Kirby Shaw
Program and Policy Development Coordinator
(808) 586-8121

Colin Whited
Communication Access Specialist
(808) 829-3641

Kamaile Hopfe
Program Support Technician
(808) 586-8121