IMPORTANT:   We are experiencing a high volume of mail-in forms  without a copy of the requestor\'s government-issued photo I.D. and without proper payment especially from the neighbor islands.  

When mailing a birth, marriage, or death request form, please enclose a copy of the requestor\'s government-issued I.D. (i.e. driver\'s license, state I.D. or passport) and cashiers check or money order payable to the Hawaii Department of Health.   We do not accept cash, personal, or business checks.  

For Apostilles and/or Authentication requests please do not use the online process. Download, complete, and mail to address on the forms.  Mahalo.

Welcome to the Office of Health Status Monitoring Homepage

Walk-ins are temporarily suspended due to COVID-19 until further notice!

Office Hours:

  • Days: Monday through Friday (excluding holidays)
  • Hours: 7:45 a.m. to 2:30 p.m. (walk-ins temporarily closed)
  • Location: 1250 Punchbowl Street, Room 103 (1st floor) at the main Hawaii Department of Health building (corner of Beretania and Punchbowl Streets)
  • Parking: Metered parking is available for $1/hour in a lot in front of the building with entry from Punchbowl Street.

Have a question about your order? Call or email us.

  • For birth, marriage, or death certificates and to check on the status of an order, call (808) 586-4539 or email [email protected].
  • To schedule an appointment for a marriage license, call (808) 586-4544.
    • You may apply for a marriage license at link below.
  • For neighbor islands, contact your local District Health Office. Online orders are accessible statewide.

Leaving a voicemail message? Do this.

Due to the high call volume, you may need to leave a voicemail message.   Voicemail messages are retrieved every workday during office hours and   returned as soon as we are available.  To assist you, please provide the following information.

  1. Speak clearly and state your full name (spelling your full name helps too);
  2. Provide a return phone number;
  3. Indicate whether you ordered a birth, death, or marriage record;
  4. For online orders, provide your tracking order number. For orders placed in 2021, the order number starts with 2021.
  5. The name of the record holder, if different from yourself; and
  6. The name of the applicant, if different from yourself.
  7. When a staff member returns your call, be sure write down his or her name and date contacted.  Any future calls will enable other staff collecting voicemail messages to follow-up with that specific staff member and address your request in a timely manner.

Have you received an email or phone request from a staff member?

Please follow-up directly with that staff member.

How to Place an Order?

You must demonstrate a tangible and direct interest to the record. Disclosure of a Hawaii vital record requires proving that a tangible and direct interest exist via a government issued I.D., copies of court approved records demonstrating an adoption or assignment of executor for estates, additional copies of vital records i.e. birth, marriage, death or divorce, etc. Without acceptable documentation, your request will be returned and/or delayed. Acceptable documentation demonstrates a link to the record and is a government or court issued document.

Before submitting your request relating to records of adoptive parents, “hanai” or adopted child, guardianships, estates, apostilles, and genealogy, call us about acceptable forms of documentation and payment. Review links and tips below for additional guidance.

 

To order a birth certificate
or marriage certificate online, click the
button below.
To apply for a marriage license in the state of Hawai’i,
click the button below.

Instructions and other records:

Birth & Marriage Certificates Register a Reciprocal Beneficiary Relationship Request Amendments
Apply for a Marriage License Apostilles Establish Paternity
Death Certificates Genealogy Requests Late Birth Certificate

Here are tips to follow.

  • For Online Orders:
    • Apply online!  It is quickest way to order certified copies of birth certificates and marriage certificates.
    • Upload a copy of your government issued I.D. (i.e. driver’s license, state I.D., or passport).
      • If you do not have a government issued I.D., your sibling, grandparent, or parent can make the request on your behalf AND he or she must provide additional court or government issued documents or vital records proving the relationship to you. 
        • Grandparents must demonstrate a relationship to the record and provide copies of a marriage or birth certificate that connects to the record (i.e. vital birth or marriage record of the mother or father)
        • Adoptive parent (or an adopted child) must demonstrate a relationship to the record through copies of court issued documents.
        • Siblings must demonstrate a relationship to the record with copies of a marriage certificate of the same mother or father.
    • Credit or debit card payments MUST MATCH the requestor’s name and the uploaded government issued I.D.
    • When ordering marriage certificates, include the full names of both marriage partners.
    • If you are adopted, an executor of an estate, or an adoptive parent requesting a vital record, please upload BOTH your government issued I.D. and court issued documentation to “prove” eligible right to access the record.
  • For Mail-In Orders:
    • Same as above except for mail-in orders we do not accept cash, personal checks, business checks, or credit or debit card payments.  Enclose a cashiers check or money order payable to the Hawaii Department of Health.
    • Enclose a copy of your government issued I.D. (i.e. driver’s license, state I.D., or passport).
    • Enclose copies of documents that prove a tangible interest or relationship to the record such as copies of court issued adoption record, court issued  executor of estate records, or additional vital records that demonstrate an eligible relationship to the record. Disclosure of information and access to a Hawaii vital record requires “official court or government-documented proof”.
    • Payment for birth and marriage certificates are $12.50 for the first copy and $4.00 for each additional copy.
    • We do not provide divorce records.  Please contact Family Court to request divorce records and certificates directly to the court in which the divorce occurred.
    • Death certificates are normally ordered through the mortuary. Go here for more information.

Wait Times:

Processing times may vary depending on the type of record ordered and the method used to make the order.  ONLINE ORDERS ARE HIGHLY RECOMMENDED and the most expedient way to receive a birth, death, or marriage record.  Feel free to email or call us with your tracking order number to follow-up on your order if you have not received your online order within a week.  Please expect up to 6-8 weeks or longer especially for mail-in corrections/amendments, genealogy, and apostille requests to be processed.  Walk-in requests are temporarily suspended due to COVID-19 until further notice.  Mahalo for your patience.

 

Email Us

  • Provide the first and last name of the person whose certificate or vital record you are trying to order a certified copy for. If the certificate/record is for you, enter your name again in the fields below.