| Role | Scenario | App | Video Reference |
|---|---|---|---|
| Scheduler & POD Admin | Portal Admin – User Perspective – Scheduling | Portal Admin | Create and Manage Schedules |
| Scheduler & POD Admin | Portal Admin – Manage Existing Schedule – Viewing/Deleting Bookings | Portal Admin | |
| Scheduler & POD Admin | Portal Admin – Creating / Testing Vaccine Shipments | Portal Admin | Add Vaccine Shipment and Test Case for Booking |
| Scheduler & POD Admin | Registration – 2nd Dose Booking | Portal Registrant | Booking, Moving, and Cancelling Vaccine Appointments |
| Scheduler & POD Admin | Portal Admin – Dose 2 Booking | Portal Admin | |
| Scheduler & POD Admin | Portal Admin – Move / Cancel Bookings | Portal Admin | |
| Scheduler & POD Admin | Portal Admin – Create Vaccine Location | Portal Admin | Create, Approve, and Tie Yourself to a Location |
| Registration Staff | Canvas User – Log in, check in | Canvas | Hawaii DOH – Resident Check-In |
| Registration Staff | Canvas – Walk in | Canvas | |
| Vaccine Staff | Canvas – Vaccination | Canvas | Hawaii DOH – Vaccine Administration |
| System Admin | MDA – Location Approval | Model-Driven-App | MDA Location Approval |
| System Admin | MDA – Tying User / Contact to Location | Model-Driven-App | MDA Tying User / Contact to Location |
| System Admin | MDA – Track and Create Vaccine Shipments | Model-Driven-App | Track and Create Vaccine Shipments |
| System Admin | MDA – Turning On and Off Phases | Model-Driven-App | Turning On and Off Phases |
| Public Access | Phase 1 Booking (Main Path) | Portal Registrant | Portal Registration |
| Public Access | Registration – J&J (Exception Path) | Portal Registrant | |
| Public Access | Registration – Phase 2 (Exception Path) | Portal Registrant | |
| Public Access | Registration – Booking for minors (<16) (Exception Path) | Portal Registrant | |
| Public Access | Registration – Testing Emails | Portal Registrant | |
| Call Center | Portal – Call Center Functionality | Call Center Rep | Call Center Functionality in Portal |
1. Create, Approve, and Tie Yourself to a Location
2. Create and Manage Schedules
3. Add Vaccine Shipment and Test Case for Booking
4. Booking, Moving, and Cancelling Vaccine Appointments
5. MDA Location Approval
6. MDA – Tying User and Contact to Location
7. Turning Off and On Phases
8. Track and Create Vaccine Shipments
9. Portal Registration
10. Call Center Log In
11. Hawaii DOH – Resident Check-In