Records Request

What data or records do I have access to? Where can I find additional information?

Hawaii’s public records law is the Uniform Information Practices Act, chapter 92F, Hawaii Revised Statutes (UIPA). Additional information on the following can be found at:

Information on HRS chapter 92F: oip.hawaii.gov/laws-rules-opinions/uipa/
UIPA rules, Quick Guide, and other guidance material: oip.hawaii.gov/laws-rules-opinions/rules/

The Department of Health Wastewater Branch is committed to transparency and providing the public with the information they need to make informed decisions regarding wastewater.

How do I submit a Records Request to the State of Hawaii, Department of Health Wastewater Branch?

Please fill out the following form (source of forms can be found at: oip.hawaii.gov/forms/) and submit it to [email protected] or mail it to the Oahu Office:

Request to Access a Government Record | .pdf | .docx

The form above also has information regarding potential fees associated with the records request.

For specific records requests related to IWS (e.g., cesspool, septic tanks, aerobic treatment units), please email a completed version of the form provided above to the following email addresses depending on the island your property is on. In the subject line, please include that it is an IWS records request and an identifier for the property in question (e.g., “IWS Records Request for [insert address or TMK here]”. Although we take addresses, TMKs are far more reliable for identifying your property. If you need help identifying your TMK, please reference our TMK guide at: health.hawaii.gov/wastewater/home/tmk-guide/.

Island of Oahu: [email protected]
Eastern Side of the Island of Hawaii (Hilo): [email protected]
Western Side of the Island of Hawaii (Kona): [email protected]
Island of Maui: [email protected]
Island of Kauai: [email protected]

If you have any additional questions please feel free to call your local wastewater branch office at the numbers provided at the bottom of our homepage: health.hawaii.gov/wastewater/.

What do I do if I did not get a response to my records request, or if my records request was denied?

We typically try to respond to or get in contact with the requester within 10 business days of the request, but weekends, state holidays, and being out-of-office may delay our response a bit. Additionally, extenuating circumstances may have delayed it further as we attempt to determine how to fulfill the request. Please consider contacting us again to check on the status of your request if we have not responded within 10 business days of the request.

If we continue to not respond or the department has chosen to deny your request for records, you may request assistance from the State of Hawaii’s Office of Information Practices (OIP) using the following form:

Request Assistance from OIP for Government Record | .pdf | .docx