Yes, DOH will accept temporary driver’s licenses and state ID cards. Other government issued photo IDs may be used to validate a request for a vital record. This can also include a copy of a passport.

The most common orders are for birth certificate requests. Approximately 205 requests for Maui residents have been received between 8/9 and 8/15 (184 requests for birth certificates, 19 marriage requests, and 2 death requests), but not all of them may be related to the Maui Wildfires.

The most expedient way to replace a vital record when all forms of identification have been lost, is to have a relative request the replacement online, by mail, or in person. A relative may make the order on behalf of the person needing the replacement by uploading a copy of their own government ID (if born in Hawaii) to establish a relationship to the impacted individual. If the assisting relative was not born in Hawaii, additional documents may need to be shown to verify the relationship. Permitted relatives can include a grandparent, parent, child, sibling, aunt, uncle, or cousin and the request need not come from within Hawaii. For example, a child on the mainland who was born in Hawaii could request birth certificates for her parents and get them mailed to her parents in Hawaii. This would be done by filling out an online application with a copy of her own identification, thereby establishing a connection to her parents which DOH can check by looking at its records. She can then direct the delivery of the vital record to an address her parents are able to receive mail.

If an individual does not have a relative who can make the request, they can contact the Maui Vital Records hotline at (808) 586-4602 Monday through Friday from 7:45 AM – 4:30 PM or send an email to [email protected]. Identity will have to be established by a question and answer verification of identity, which is more time consuming and has a slower process than ordering online, by mail, or in person.

Yes, death certificates are included, if needed. But the primary necessity will be birth certificates to establish other forms of identification. It is unlikely a divorce certificate would be sought since these are limited and are secondary documents to the divorce decree which is obtained from the State of Hawaii Judiciary. With regard to the issuance of death certificates as a result of the Maui Wildfires, DOH will cover the cost of five copies.

The ordinary average time to process and mail a request for a vital record is approximately 5-8 weeks (birth, marriage, death, and mortuary orders). To the greatest extent possible, replacing birth certificates for those impacted by the Maui Wildfires has been prioritized.