For Agencies
“Language Access Training Video” (Hawaii Office of Language Access)
“Breaking Down the Language Barrier” (US Department of Justice)
“Communicating Effectively with Limited English Proficient Individuals” (US Department of Justice)
“Working with Interpreters” (Legal Services NJ)
“Working with Telephonic Interpreters” (NYC Child Services)
“Working with Telephonic Interpreters – When Clients Call” (NYC Child Services)
Working with Telephonic Interpreters – Unscheduled Clients Visits” (NYC Child Services)
“Ten Tips for Health Care Workers Working with Interpreters”
Document | Links | |
Instructions for Language Access Reporting Tool | Instructions | |
OLA Reporting Tool (2 versions) | LEP Services by Division/Office | LEP Services by Language |
User Log of LEP Services (optional) | User Log |
Sample Language Access Documents for Non-Profit Agencies
Document | Links | ||
OLA Brochures | LEP Brochure | Agency Brochure | |
Language Cards & Posters | I SPEAK Cards | Language Poster (*New Revision*)
Point your Language Poster (Legal size) |
Point your Language Poster (Letter size) |
Reference for creating a Language Access Plan for government funded agencies | 2011 Language Access Assessment and Planning Tool for Federally Conducted and Federally Assisted Programs | Common Language Access Questions, Technical Assistance and Guidance for Federally Conducted and Federally Assisted Programs. | Washington DC Policy Template Example |
SPO Price and Vendor List Contracts |
NASPO Valuepoint On-Demand Remote Interpreting (OPI and VRI) and Document Translation |
State Agency Language Access Plans
Contact Information of State Agency Language Access Coordinator
Department |
Contact Name |
Contact Information |
Accounting and General Services | Andrew Choy Miyoke Ng |
(808) 586 0670, [email protected] (808) 586 0699, [email protected] |
Agriculture | Jensen Naito | (808) 973 9496, [email protected] |
Attorney General | Brenden Kinoshita | (808) 586 1287, [email protected] |
Budget and Finance | Tracy Ban | (808) 586 1601, [email protected] |
Business, Economic Development and Tourism | Kathy Hashizume | (808) 586 2435, [email protected] |
Commerce and Consumer Affairs | Kayla Setzler Ashton Stallings |
(808) 586-7314, [email protected] (808) 586-2760, [email protected] |
Corrections and Rehabilitation | Patrick “Rick” DeCosta | (808) 587 1390, [email protected] |
Defense | Lori Takao | (808) 369 3478, [email protected] |
Education | Anna Tsang | (808) 343 6800, [email protected] |
Hawaiian Homelands | Victor Mokulehua Jr. | (808) 620 9540, [email protected] |
Health | Valerie Kato | (808) 586 4412, [email protected] |
Human Resources Development | Zachariah Wadsack | (808) 587 2661, [email protected] |
Human Services | Cari Uesugi | (808) 586 4898, [email protected] |
Judiciary | Debi Tulang-De Silva Uilani De Sa |
(808) 539 4861, [email protected] (808) 539 4860, [email protected] |
Labor and Industrial Relations | David Rodriguez | (808) 586 8855, [email protected] |
Land and Natural Resources | Curtis Motoyama | (808) 587-0393, [email protected] |
Law Enforcement | Erin Takeshima | (808) 587-5012, [email protected] |
Legislature – House Chief Clerk’s Office Legislature – Senate Clerk’s Office |
Brian Takeshita Carol Taniguchi |
(808) 586 6400, [email protected] (808) 586 6656, [email protected] |
Office of the Governor | Reece Kilbey Phillip Melton |
[email protected] [email protected] |
Office of the Lieutenant Governor | Sunshine Choe | (808) 586 0255, [email protected] |
Public Library System | Baron Baroza | (808) 586 3553, [email protected] |
Taxation | Min Meng Tsz Keung Li |
(808) 587 1500, [email protected] (808) 587 1509, [email protected] |
Transportation | Randall Landry | (808) 831 7990, [email protected] |
University of Hawaii System | Christine Chun (UH system) For Point-of-Contact for each UH Campus, please click here |
(808) 956 4564, [email protected] |