Key Services – Abuse

Abuse, Neglect and Exploitation

Incidents of patient/client/customer abuse and mistreatment should not go unreported. Such mistreatment may include physical, psychological or sexual abuse. Abandonment by a caretaker, financial exploitation, self-neglect or neglect by a caretaker is also considered abuse.

Cases of physical assault, life threats and destruction of property should be reported immediately to police by calling 911.

More often an abuser is a person experiencing great stress. He or she may be struggling with alcoholism, drug addiction, financial difficulties or marital problems. Abusers may also be caregivers who are normal, loving relatives for whom the caregiving burden has become too heavy. They vent their weariness, frustration and anger on the person they perceive to be the cause of this burden.

Some of the stress inherent in the caregiving role can be alleviated by respite services to persons which allow their caregivers a time away from their continuing tasks. Those who are qualified for Medicaid should check out the DHS Respite Companion Service Program. Check our website for a listing of private respite service providers under “in-home assistance.”

For Kauai
For Oahu 
For Maui, Molokai and Lanai
For Island of Hawaii

Family support groups also offer caregivers a chance to give and receive encouragement, support and understanding from others coping with similar difficulties. Check our website for a listing of support groups in your community under “support organizations”.

For Kauai
For Oahu
For Maui, Molokai and Lanai
For Island of Hawaii

Where appropriate, having the person with disability participate in an adult day health care program may also be beneficial. Check our website for a listing of adult day health care service providers under “day programs.”

For Kauai
For Oahu
For Maui, Molokai and Lanai
For Island of Hawaii

Potential agencies to report abuse, neglect or exploitation:

Oahu

DHS Adult Protective Services………………………..832-5066

Child Abuse/Neglect Reporting……………………….832-5300
(Shelter for abused spouses or children)

Office of the Ombudsman …………………………….587-0770
965 S. King St., 4th floor; TTY- 587-0774; Fax: 587-0773

DDD Ombudsman Office ……………………………..453-6669
2201 Waimano Home Rd., Pearl City 453-6244
(Report cases involving those with developmental disability)

Domestic Violence Clearinghouse & Legal hotline..531-3771

DOH/EOA Long-Term Care Ombudsman ………….586-0100 
Executive Office on Aging 
(For nursing and care home residents) 
http://www.hawaii.gov

Kauai

Office of Ombudsman……………………………………274-3141
ext. 70770

DHS – Child Protective Services……………………….274-3320

DHS – Adult Protective Services……………………….241-3432

Maui, Molokai and Lanai

Office of Ombudsman……………………………………984-2400
extension: 70770

DHS – Child Welfare Services………………………….243-5143

DHS – Adult Protective Services……………………….243-5151
After hours: 244-6400

Island of Hawaii

Office of Ombudsman……………………………………974-4000
extension: 70770

DHS – Child Protective Services
Hilo ………………………………………………………….933-0350
Hamakua……………………………………………………933-0350
Kau…………………………………………………………..939-2405
Kohala-Waimea……………………………………………887-6177
Kona…………………………………………………………327-4787

DHS – West Adult Community Care Services………327-6280
DHS – East Adult Community Care Services……….933-8820

Hotline for Citizens to Report Drug Activity

586-1328 (Oahu)
(800) 9NO-METH or (800) 966-6384 for Neighbor lslands
Fax: 586-1371

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