Registration Information

DOH recommends that all potentially qualifying patients begin the discussion of whether or not medical marijuana is the right treatment option for their condition with the physician that is currently treating them for that condition.  All certifying physicians must have a valid Hawaii Medical License number and a valid Hawaii Controlled Substance License number.

NEW – PATIENT REGISTRATION PROCESS:

Effective January 1, 2016

  1. Schedule a follow-up appointment with your physician to be certified or re-certified (i.e. annual renewals)
  2. Go to https://login.ehawaii.gov and create a “free” secure account.  Be sure to remember your username and password so you can check on the status of your application! Please, please, please, use a valid email address, mailing address, and phone number …….
  3. Then go to https://medmj.ehawaii.gov and login (click here for an Instructions OVERVIEW video of the application process).
  4. Fill out the online application and upload any required documents (i.e. clear copy of your valid ID).  Click here for DETAILED INSTRUCTIONS on how to complete the online application. Click here for some helpful tips on submitting a complete application.
  5. Pay – the cost is $38.50 ($35 application fee + $3.50 portal administration fee); you must pay with a credit/debit card or direct withdrawal from a savings or checking account. All fees are non-refundable, even if a card is NOT issued. Applications that utilize direct withdrawals from savings or checking accounts will not be processed until a minimum of 10 business days from date debit (to be sure it clears your account). Applications that utilize credit/debit card payment will have the shortest turnaround time.
  6. Submit your application to your physician.
  7. Once your physician certifies your condition and submits your application to DOH, your application will be in queue for processing. Patients can NOT submit their application directly to DOH.  Physicians, please see the Certifying Physician’s Registration Process for more training materials.
  8. DOH will review the items submitted and issue the 329 card for complete applications in the order received.
  9. Incomplete applications will be electronically returned to the patient for corrections.
  10. DOH recommends that applicants check their registration status WEEKLY to ensure a speedy issuance of the 329 Card.
  11. All 329 cards will be mailed directly to the patient.
  12. Patients are responsible for ensuring that their caregiver gets the caregiver 329 card.

Click here for more information about MAKING CORRECTIONS to an Application.  You can also view a Corrections OVERVIEW video of making corrections to an application.

Tips:

  1. COMPLETE electronic applications are processed in the order received.  Be sure your application is COMPLETE.
  2. Name and DOB must match the Valid ID exactly or it will be considered INCOMPLETE.  This includes last name suffix (Sr., Jr., III, etc.) – if the suffix is on the ID, it must be on your 329 Card and vice versa – if the suffix is NOT on your ID, it should NOT be on your 329 Card.
  3. MIDDLE NAMES – if your valid ID has a middle name, you must include it on your application.
  4. Incomplete application packets are returned ELECTRONICALLY for corrections. You will be notified via email if your application is incomplete.  Using an invalid email address may result in delays.
    1. be sure to provide complete AND accurate information
    2. be sure your address (ESPECIALLY grow site address) – is 100% accurate and complete with
      1. house number, and
      2. apartment number, and
      3. street suffix – street, road, place, highway, etc.
    3. be sure TMK’s are 9 digits – This address option is NOT recommended, only use if you have no other alternative.
  5. Once your 329 Card is issued, a payment of $16.50 and applicable change forms will be required for any changes OR replacement for any reason.  Even if the reason is that you spelled your name incorrectly or entered the incorrect date of birth.  DOH staff will try to catch these errors, but hey, we are only human …..
  6. A caregiver is someone other than the patient.  DO NOT list your self (the patient) as your own caregiver – this result in an INCOMPLETE application and will DELAY processing your 329 Card.
  7. For an Adult Lacking Legal Capacity or ANY adult (applicant/qualifying patient) that is unable to sign on their own behalf, an individual that is acting on behalf of the applicant/qualifying patient and is authorized to sign accordingly (i.e. Power of Attorney), must be named as the Caregiver and upload the appropriate forms in this regard.

 

BE ADVISED: PATIENTS AND CAREGIVERS ARE NOT AUTHORIZED FOR THE MEDICAL USE OF MARIJUANA UNTIL SUCH TIME THAT THEY RECEIVE THEIR 329 REGISTRATION CARD FROM DOH AND THEY MUST KEEP BOTH THEIR VALID ID AND VALID 329 CARD ON THEM WHENEVER THEY ARE IN POSSESSION OF MEDICAL MARIJUANA.